Every SecureVision installation has one project manager, and that project manager is the property's single point of contact from kickoff through go-live. Community association managers, boards, and property teams work with one person who knows the schedule, the handoffs, and the status of every open item, rather than routing questions across crews or departments.
The project manager introduces the job with a welcome letter that outlines the scope of work and the anticipated timeline, then stays in direct contact with the CAM and the board through every stage of the install. Before construction begins, the PM attends board and owner meetings to answer questions and set expectations. Each unit owner receives a specific installation date and can request a change if the timing does not work.