Relationships That Span Decades
Many SecureVision customer relationships began at the company's founding and remain active today. That continuity matters to boards and managers doing serious diligence.
Boards, property managers, and developers do not change infrastructure partners lightly. The feedback collected here reflects what customers say about working with SecureVision, and every prospect is welcome to request direct references from properties that match their market and building type.
The strongest proof is the pattern behind the relationship: customers who stay, references that are shared openly, and management partners who speak on SecureVision's behalf.
Many SecureVision customer relationships began at the company's founding and remain active today. That continuity matters to boards and managers doing serious diligence.
SecureVision maintains a standard list of 25 property references and encourages prospects to contact them directly. Requests can be matched by market and property type.
Many customer agreements run five to twelve years. That kind of term reflects confidence that the service model will hold up well beyond installation.
Reference conversations are available from individual properties and from management company leaders, including contacts within FirstService Residential and Progressive Management Associates.
The published quotes below reflect the themes SecureVision hears most often: responsive support, clear communication, and service that becomes one less thing to manage.
Shelton got here quickly and was able to easily identify the issue. He had everything fixed in a timely manner and was very friendly.
Shelton was very helpful with repairing our issue with a card stuck in the receiver that someone had pushed in too far. He communicated well with us and was very timely.
Shelton came in do a fabulous job getting my tv working also help me with my heating cooling app great guy very reliable
Shelton was Amazing! He fixed 3 TVs in less than 15 minutes and was delightful on top of that! Highly recommend!! ⭐️⭐️⭐️⭐️⭐️
Shelton is awesome! Fixed my TV issue and did the work perfectly! Had a 2nd issue the next day and Shelton was back to take care of it ASAP! The man is worth his weight in GOLD!!
Mike troubleshoot all my TVs and fixed things I was having problems with and set all my TVs up great everything working absolutely wonderful before he left he was very nice and understanding and very very knowledgeable! Thank you Mike everyone needs to be just like him and take lessons ! Mike is the best !
Joe came out on short notice to get 3 tvs and our internet up and running. He was courteous, professional, and very knowledgeable. He was thorough in the work he did and ensured everything was up to what he wanted and made sure we knew how to work everything before he left. Thanks Joe!
Joe always does a great job. Joe was very kind and polite. Joe is very responsive, and is a good asset to your company, very accommodating.
We own several condos in the area that are serviced by Secure Vision and we have had to call them several times about various issues. Each time we have called we have gotten excellent service. Their customer service team is helpful and go above and beyond as do the technicians. Not once have they let us down. They are a top notch company!
Shelton knew exactly what to do to fix my issue and my world is again a beautiful place! Thank you.
Shelton was amazing. Great service, friendly and informative!!! We give him 10 stars ⭐️
Theo did a great job while we were at the condo in Orange Beach, Alabama. He got our TVs working and took care of it all professionally.
Theo was great! He made sure everything was working and made it as simple as possible for us. Very efficient!
Shelton did a great job. Super professional!
Mike Perez was very professional and came at 6:30pm to ensure we had TV for our guests. Regrettably, there isn’t that kind of service any longer. Ken D
Shelton was great! Made short work out of a very complex issue.
Theo M was very prompt I am staying in a condo in orange beach. The rental company said probably would be the next day. Theo came on the day I called Would recommend him
Shelton came and fixed issue with tv in a timely manner.
Very pleased with Secure Vision service at our Beach House. Joe was very knowledgeable and professional and resolved our problem quickly
Joseph B. responded in just minutes and was knowledgeable, friendly, and very helpful. We appreciate his expertise. Thank you, Joseph!
Shelton, did a fabulous job. I love Secure Vision and Shelton.
Phone call to initiate service was answered promptly no long wait time. Theo the tech arrived on time was polite and efficient. Great experience!
Joe was fantastic! Solved our problem immediately and then took time to explain clearly how to fix the problem if it recurs. Many thanks!
Joe was great! On time and did quick work. Highly recommend!!
Shelton is the greatest came over and fixed my Internet and my cable TV.
Shelton was a tremendous help. Highly recommend.
Joe did a great job. Highly professional. Very knowledgeable.
Joseph was Great !! Very professional , knowledgeable , courteous and efficient. A Big Thank You to Joseph !!
Great service, always fast to address any issues we have! Technicians are always friendly and knowledgeable, prompt and fast!
Shelton and Joe came out fast and fix our issue great techs
Shelton was so helpful! We appreciated his help so much!
Shelton was amazing! Thanks so much!
Joe was very knowledgeable and knew exactly what to do to fix the issue. Within 15 minutes my internet service back online.
Shelton was fantastic and really saved us!
Shelton had tv going very fast. Very good.
Shelton showed on time sought out issue and quickly resolve. Knowledgeable technician!!
Shelton did a great job! Thank you!
Joe did a great job resetting our modem and getting us running quickly
Shelton saved us tonight! All is working again!
Theo was awesome. So helpful fixed everything and so very kind
Joe is excellent and beyond give this guy a raise!
Shelton was very professional and got everything taken care of for me
Joe was so very helpful. Quick response and right on
As usual, fantastic service & very professional! Thanks so much, JoJo!
Shelton was great!
JoJo is the best! Super kind and professional! Thanks!
Theo was polite, efficient and professional. He was patient dealing with the problem.
Shelton is the greatest!
Mr.Joe did a great job.
Joe was awesome and very professional!
Joe was very helpful and fix was very convenient!
Secure Vision has been a valued asset to the beach over the years. I have worked with them and I have always candidly stated that the worst part of their service is the initial installation. We have had some billable issues but overall they do their best to meet up, explain and assist. Jo Lee is ALWAY responsive and helpful. She is a much appreciated asset to this company!
Shelton was fantastic 🤩
Joe was fast, efficient and friendly.
My husband and I own two beach condos and we are also property managers with 37 more properties. We have worked with Secure Vision for as long as I can remember and we wish that every property we manage would use them. There is no comparison, the quality and knowledge of their products far exceed the other companies that are in Orange Beach and Gulf Shores. They are so helpful and available 24/7. With the other telecommunications companies on the island, you can't even get in touch with anyone that can help you. You have to call a 1-800 number and you wait and wait and no help ever comes. It is a huge problem and our guests leave negative reviews because of the poor customer service of the competitors. In my opinion, Secure Vision is the BEST on the island and there is no close second!
Sheron did a Great job
Awesome service! Took care of all of our needs!!
Joe, as always been extremely helpful
SecureVision has set the standard for TV, Internet and CCTV on the Gulf Coast. Since moving our 155+ units at Seawind to SecureVision we have a better signal and more television channels. In addition, our enhanced internet speed has been great for owner/occupants and visiting vacationers. I highly recommend SecureVision when seeking the best option for bundled services for your COA.
Secure Vision has always and continues to deliver superb customer service. We rely on SVI for internet, cable and phone services at the majority of the buildings we manage. They don't disappoint!
Did a great job fixing our problem
Very prompt, courteous & very knowledeable
If you call Securevision and they send a service tech out, hope that it is Robert. My wife and I are not the sharpest tech and TV couple around. We needed help. The clerk who took my call said she would get someone over quickly. Robert responded and listened to our woes, then went to work and solved all our problems. He is knowledgeable and thorough in his work. His explanation was excellent and his instructions clear to us. He is a good listener. We now have excellent TV reception on all our sets. Thank you Robert and Securevision.
Joe quickly fixed the issue
Secure Vision came to our condo in Phoenix VI a couple of weeks ago to do an update for WiFi. Holes were cut into walls, lights taken down and cables running everywhere. When they left there wasn’t any plaster dust or mess anywhere. They repaired all walls and even repainted all work areas. Can’t say enough nice things about the workers or their professionalism.
Great Job Secure Vision Theo
Shelton My. tv is fixed
Theo did a wonderful
Great service! Thank you!
This Company is wonderful. They don’t put you through a hour of do this, do that. Then say I’ll make an appointment in4-7 days. If you had dish up north; you would give this company 10 stars. They are very professional.
Shelton did a great job!
Joe is awesome!
The best experience I've ever had with any company. They came and had every t.v. up and going within an hour from my call. Very professional technician and very king. Thank-you secure vision.
Joe was amazing!!
Joe did a great job
Best Satellite Company! They go above and beyond from start to finish. Chris and Will did an amazing job in 2 of our Phoenix Gulf Shores units. If there's a need to send someone back on repairs, they are punctual!! Simply the best, no other company compares.
Shelton was great!
Joe was great
Best customer service around! From an HOA standpoint the service is dependable and no owner or renter complaints! Love having a service provider that can provide fiber internet, tv, telephones, security cameras and access control in one bundle.
We manage many condos and homes in Gulf Shores, Orange Beach, and Ft. Morgan. Whenever we bring on a new property and are informed that they use SecureVision for their WiFi, we always breathe a sigh of relief, because we know that we will receive top notch customer support, as will our guests.
Secure Vision upgraded our wifi and tv system in our condo and did an excellent job. Not only did they repair the holes in the walls they even repainted. Becky, Brad and Mike are all outstanding. Thanks
Our large beach-front condominium homeowner's association is extremely pleased with the services provided by SecureVision. As our phone, internet and cable TV provider for the past 12 years, they have provided outstanding customer service to our owners and guests. There are several other companies providing the same services in our area, but none of them come close to comparing to SecureVision! Butch Denmark, President, Lighthouse Condominium Owner's Association, Inc.
Shelton did a great job!
Excellent service!
Joe was awesome
This group is very responsive and willing to go over and above. They did a great job with our install.
Called with a problem at 10AM on a Saturday morning - EXTREMELY polite technician arrived at noon and solved the probelm. Very communicative and extremely helpful!
Very professional
Shelton did a great job
Shelton did great job
Beautiful installation of cableing. Couldn't even tell they had made changes for upgrade for data and smart tv's in various condos
Excellent service
Friendly staff, professional techs and installers, great prices, locally owned, great service.
you guys have helped us a lot and i really appreciate it
Shelton did a great job
Good people!!!
Love this company
Shelton came over to fix my issue. He’s the best!
Shelton came within a few hours of calling and fixed the issue within minutes!!!
Shelton did a great job!!!
Shelton came in identified the issue very knowledgeable about the system very fast to get done highly recommended
Shelton came to help fix our tvs and was super kind and professional. Got the job done. Very trust worthy and knowledgeable!
Shelton did a great job and so Fast!!!!!
He did great! Happy guy he did everything we needed done in seconds.
Shelton fixed the internet.
Shelton was wonderful! Fixed our issues very quickly!
Good dude, Shelton helped us out with a television box issue. Friendly and well spoken. Would recommend for prompt service.
Shelton got it fixed in no time.
Shelton did an outsmarting job and helped me greatly!!!
Shelton came and addressed the issue. Got it fixed promptly
Theo and Sheldon came out and did a fantastic job for me today. Quick, friendly and everything worked just as it should. Very happy!!
Shelton great service!
Explained the problem and is doing his best to resolve.
Shelton was awesome! Fixed the problem immediately!
Shelton was very courteous and fast in fixing our cable issues!! Great customer service! Highly recommend!
Shelton came over and repaired everything quickly and professionally.
shelton tried to repair the connection however the cable failed need new cable for my printer very respectful
Shelton came over here to our condo and resolved our issues very quickly. We are thankful for him :)
Shelton is awesome. Great guy!
Shelton fixed the internet and all of our T.V. isuues! Very helpful and professional!!
Shelton came over explaining the issue and did a very good job taking care of it. Thank you.I’m
Shelton came right aware and was calm and communicative. Did a great job explaining
Shelton was very professional and came in and fixed us right up! Very very nice!
Shelton came over and got out tvs straightened out and did a great job. Very professional and kind
Shelton Did a great job Thank you
Shelton came over and did a wonderful work and got everything working and answered all the questions i had!
Shelton fixed what no other tech could!!!!!
Shelton came over and got everything fixed for us! He is great.
shelton was really helpful and came super quickly and finished fixing our tv, in an amazing time. was not an inconvenience to our trip and was super helpful.
Shelton did a great job
Shelton got us going again.
Shelton was awesome he fixed our tv's and he has great personality.
Shelton was very professional and fixed the issues.
Shelton was great. Fixed the problems and got us working again!
Shelton was knowledgeable and answered questions and Mede sure everything worked perfectly before leaving.
Shelton came in replace receiver because a card issue
Shelton is the best!
Theo.M was awesome, I mean awesome! Very nice & helped untangle cords, did a very efficient job.
Joe did a great job helping us with the TV
Shelton great job very good
Shelton was very kind and knowledgeable. He completed the work in a timely fashion.
Shelton did a great job getting our Tv up and running!
Joe is great
Shelton did great. Promo knowledgeable and very professional.
Shelton and Theo did a great job !
Shelton was great! He got the issue resolved very quickly!!
Sheldon did a fantastic job. Thanks
Joe was very polite and helpful. He did a great job!
We are always in good hands when Secure Vision is on-site. A special shout-out to Domonique Jones, who is absolutely wonderful to work with. She has been a steady, helpful hand as we troubleshoot issues across our properties, making our jobs as property managers much easier.
Joe was very helpful and courteous.
Joe did great
Excellent service.
Joe was awesome. Fast service and very knowledgeable, helpful for future use and needs. He’s a keeper!!!
Shelton came in and fix the slow internet issue great tech outstanding gentlemen
Great service, problem was identified and repaired promptly.
i called and was treated to very courteous people who listened and tried to rectify my internet issue and when that didn't work put in a work order which was done the very next day. the gentleman shelton from gulf shores who came was able to identify the problem and fix it in a timely manner. he was very friendly and helpful. the fix worked perfectly and we are very happy with the results. thank you secure vision!
Published testimonials tell part of the story. SecureVision also shares direct references when a board wants to speak with a property that matches its market, building type, or operating model.
SecureVision keeps a standing reference list and uses these details to match requests to the right building, market, and operational context.
Requests can be matched by market and property type.
SecureVision keeps a standing reference list for board and management diligence.
Reference requests go directly to the SecureVision sales team.
Share your market and property type, and the sales team will route you to the most relevant reference.
SecureVision can walk through your property, answer diligence questions from your board, and provide additional references when needed.