Reviews & Trust

Why Gulf Coast Properties Choose SecureVision

Boards, property managers, and developers do not change infrastructure partners lightly. The feedback collected here reflects what customers say about working with SecureVision, and every prospect is welcome to request direct references from properties that match their market and building type.

Trust Markers

What Long-Term Confidence Looks Like

The strongest proof is the pattern behind the relationship: customers who stay, references that are shared openly, and management partners who speak on SecureVision's behalf.

Relationships That Span Decades

Many SecureVision customer relationships began at the company's founding and remain active today. That continuity matters to boards and managers doing serious diligence.

A Standing List of 25 References

SecureVision maintains a standard list of 25 property references and encourages prospects to contact them directly. Requests can be matched by market and property type.

Contracts Built for the Long Run

Many customer agreements run five to twelve years. That kind of term reflects confidence that the service model will hold up well beyond installation.

References from Management Leaders

Reference conversations are available from individual properties and from management company leaders, including contacts within FirstService Residential and Progressive Management Associates.

Customer Voices

Reviews from Properties Across the Gulf Coast

The published quotes below reflect the themes SecureVision hears most often: responsive support, clear communication, and service that becomes one less thing to manage.

Shelton got here quickly and was able to easily identify the issue. He had everything fixed in a timely manner and was very friendly.
Jess Sitter Google profile photo
Shelton was very helpful with repairing our issue with a card stuck in the receiver that someone had pushed in too far. He communicated well with us and was very timely.
Dawg Fan Google profile photo
Shelton came in do a fabulous job getting my tv working also help me with my heating cooling app great guy very reliable
Charles Pate Google profile photo
Shelton was Amazing! He fixed 3 TVs in less than 15 minutes and was delightful on top of that! Highly recommend!! ⭐️⭐️⭐️⭐️⭐️
Rosalind Barron Google profile photo
Shelton is awesome! Fixed my TV issue and did the work perfectly! Had a 2nd issue the next day and Shelton was back to take care of it ASAP! The man is worth his weight in GOLD!!
wserafin11 Google profile photo
Mike troubleshoot all my TVs and fixed things I was having problems with and set all my TVs up great everything working absolutely wonderful before he left he was very nice and understanding and very very knowledgeable! Thank you Mike everyone needs to be just like him and take lessons ! Mike is the best !
Tammy Hargus Google profile photo
Joe came out on short notice to get 3 tvs and our internet up and running. He was courteous, professional, and very knowledgeable. He was thorough in the work he did and ensured everything was up to what he wanted and made sure we knew how to work everything before he left. Thanks Joe!
Brent Ketring Google profile photo
Joe always does a great job. Joe was very kind and polite. Joe is very responsive, and is a good asset to your company, very accommodating.
Sandy Baures Google profile photo
We own several condos in the area that are serviced by Secure Vision and we have had to call them several times about various issues. Each time we have called we have gotten excellent service. Their customer service team is helpful and go above and beyond as do the technicians. Not once have they let us down. They are a top notch company!
Mayne Homes Google profile photo
Shelton knew exactly what to do to fix my issue and my world is again a beautiful place! Thank you.
Chip Staley Google profile photo
Shelton was amazing. Great service, friendly and informative!!! We give him 10 stars ⭐️
Linda Coyer Google profile photo
Theo did a great job while we were at the condo in Orange Beach, Alabama. He got our TVs working and took care of it all professionally.
Danny Lee Google profile photo
Theo was great! He made sure everything was working and made it as simple as possible for us. Very efficient!
Ellie Butler Google profile photo
Shelton did a great job. Super professional!
Scott Masters Google profile photo
Mike Perez was very professional and came at 6:30pm to ensure we had TV for our guests. Regrettably, there isn’t that kind of service any longer. Ken D
Ken Dillehay Google profile photo
Shelton was great! Made short work out of a very complex issue.
Debra Taylor Google profile photo
Theo M was very prompt I am staying in a condo in orange beach. The rental company said probably would be the next day. Theo came on the day I called Would recommend him
Debbie Cashman Google profile photo
Shelton came and fixed issue with tv in a timely manner.
Melisa Jeffers Google profile photo
Very pleased with Secure Vision service at our Beach House. Joe was very knowledgeable and professional and resolved our problem quickly
Don Google profile photo
Joseph B. responded in just minutes and was knowledgeable, friendly, and very helpful. We appreciate his expertise. Thank you, Joseph!
Sue DuBois Google profile photo
Shelton, did a fabulous job. I love Secure Vision and Shelton.
Melodie Dickinson Google profile photo
Phone call to initiate service was answered promptly no long wait time. Theo the tech arrived on time was polite and efficient. Great experience!
Vince Crapisi Google profile photo
Joe was fantastic! Solved our problem immediately and then took time to explain clearly how to fix the problem if it recurs. Many thanks!
Tom Francis Google profile photo
Joe was great! On time and did quick work. Highly recommend!!
Ben Richards Google profile photo
Shelton is the greatest came over and fixed my Internet and my cable TV.
John YouTubTV Google profile photo
Shelton was a tremendous help. Highly recommend.
Sterling Simoneaux Google profile photo
Joe did a great job. Highly professional. Very knowledgeable.
David Carroll Google profile photo
Joseph was Great !! Very professional , knowledgeable , courteous and efficient. A Big Thank You to Joseph !!
David Harrison Google profile photo
Great service, always fast to address any issues we have! Technicians are always friendly and knowledgeable, prompt and fast!
Brett Thurmond Google profile photo
Shelton and Joe came out fast and fix our issue great techs
Francine Bukvich Google profile photo
Shelton was so helpful! We appreciated his help so much!
Megan Ante Google profile photo
Shelton was amazing! Thanks so much!
Kameron Kirkpatrick Google profile photo
Joe was very knowledgeable and knew exactly what to do to fix the issue. Within 15 minutes my internet service back online.
Scotty Tibbs II Google profile photo
Shelton was fantastic and really saved us!
Sam L Google profile photo
Shelton had tv going very fast. Very good.
Rita Woodfin Google profile photo
Shelton showed on time sought out issue and quickly resolve. Knowledgeable technician!!
William Ambry Google profile photo
Shelton did a great job! Thank you!
Ralph Google profile photo
Joe did a great job resetting our modem and getting us running quickly
B W Google profile photo
Shelton saved us tonight! All is working again!
Lachelle Koon Google profile photo
Theo was awesome. So helpful fixed everything and so very kind
Charlotte White Google profile photo
Joe is excellent and beyond give this guy a raise!
Larry Strassburger Google profile photo
Shelton was very professional and got everything taken care of for me
Bonnie Marine Google profile photo
Joe was so very helpful. Quick response and right on
Kay Stuart Google profile photo
As usual, fantastic service & very professional! Thanks so much, JoJo!
Allan Pickle Google profile photo
Shelton was great!
Kathryn Gordon Google profile photo
JoJo is the best! Super kind and professional! Thanks!
Renae Stringer Google profile photo
Theo was polite, efficient and professional. He was patient dealing with the problem.
Peggy Deal Google profile photo
Shelton is the greatest!
Nate Koch Google profile photo
Mr.Joe did a great job.
jennie Armstrong Google profile photo
Joe was awesome and very professional!
Lisa Diggett Google profile photo
Joe was very helpful and fix was very convenient!
A Google User Google profile photo
Secure Vision has been a valued asset to the beach over the years. I have worked with them and I have always candidly stated that the worst part of their service is the initial installation. We have had some billable issues but overall they do their best to meet up, explain and assist. Jo Lee is ALWAY responsive and helpful. She is a much appreciated asset to this company!
Jessica Abel Google profile photo
Shelton was fantastic 🤩
Susan Thibodeaux Google profile photo
Joe was fast, efficient and friendly.
stephanie buchenroth Google profile photo
My husband and I own two beach condos and we are also property managers with 37 more properties. We have worked with Secure Vision for as long as I can remember and we wish that every property we manage would use them. There is no comparison, the quality and knowledge of their products far exceed the other companies that are in Orange Beach and Gulf Shores. They are so helpful and available 24/7. With the other telecommunications companies on the island, you can't even get in touch with anyone that can help you. You have to call a 1-800 number and you wait and wait and no help ever comes. It is a huge problem and our guests leave negative reviews because of the poor customer service of the competitors. In my opinion, Secure Vision is the BEST on the island and there is no close second!
Melissa Ross Google profile photo
Sheron did a Great job
Bubba Austin Google profile photo
Awesome service! Took care of all of our needs!!
John Thomas Google profile photo
Joe, as always been extremely helpful
James Broderick Google profile photo
SecureVision has set the standard for TV, Internet and CCTV on the Gulf Coast. Since moving our 155+ units at Seawind to SecureVision we have a better signal and more television channels. In addition, our enhanced internet speed has been great for owner/occupants and visiting vacationers. I highly recommend SecureVision when seeking the best option for bundled services for your COA.
Darin Davis Google profile photo
Secure Vision has always and continues to deliver superb customer service. We rely on SVI for internet, cable and phone services at the majority of the buildings we manage. They don't disappoint!
Christi Johnson Google profile photo
Did a great job fixing our problem
Raymond Best Google profile photo
Very prompt, courteous & very knowledeable
Karla Self Google profile photo
If you call Securevision and they send a service tech out, hope that it is Robert. My wife and I are not the sharpest tech and TV couple around. We needed help. The clerk who took my call said she would get someone over quickly. Robert responded and listened to our woes, then went to work and solved all our problems. He is knowledgeable and thorough in his work. His explanation was excellent and his instructions clear to us. He is a good listener. We now have excellent TV reception on all our sets. Thank you Robert and Securevision.
James Adams Google profile photo
Joe quickly fixed the issue
Jason Helms Google profile photo
Secure Vision came to our condo in Phoenix VI a couple of weeks ago to do an update for WiFi. Holes were cut into walls, lights taken down and cables running everywhere. When they left there wasn’t any plaster dust or mess anywhere. They repaired all walls and even repainted all work areas. Can’t say enough nice things about the workers or their professionalism.
Charlotte Stephen Google profile photo
Great Job Secure Vision Theo
michael hook Google profile photo
Shelton My. tv is fixed
Bryan Boatright Google profile photo
Theo did a wonderful
Jackie Griffith Google profile photo
Great service! Thank you!
Kim Widman Google profile photo
This Company is wonderful. They don’t put you through a hour of do this, do that. Then say I’ll make an appointment in4-7 days. If you had dish up north; you would give this company 10 stars. They are very professional.
Melody Padgett Google profile photo
Shelton did a great job!
cindy naquin Google profile photo
Joe is awesome!
Terry Mullins Google profile photo
The best experience I've ever had with any company. They came and had every t.v. up and going within an hour from my call. Very professional technician and very king. Thank-you secure vision.
Patsy Roberts Google profile photo
Joe was amazing!!
Michael & Kelly West Google profile photo
Joe did a great job
David Pursell Sr Google profile photo
Best Satellite Company! They go above and beyond from start to finish. Chris and Will did an amazing job in 2 of our Phoenix Gulf Shores units. If there's a need to send someone back on repairs, they are punctual!! Simply the best, no other company compares.
Mark Tisch Google profile photo
Shelton was great!
Cathy Secrest Google profile photo
Joe was great
David Mese Google profile photo
Best customer service around! From an HOA standpoint the service is dependable and no owner or renter complaints! Love having a service provider that can provide fiber internet, tv, telephones, security cameras and access control in one bundle.
Jill Oakley Google profile photo
We manage many condos and homes in Gulf Shores, Orange Beach, and Ft. Morgan. Whenever we bring on a new property and are informed that they use SecureVision for their WiFi, we always breathe a sigh of relief, because we know that we will receive top notch customer support, as will our guests.
Jeny Stokes Google profile photo
Secure Vision upgraded our wifi and tv system in our condo and did an excellent job. Not only did they repair the holes in the walls they even repainted. Becky, Brad and Mike are all outstanding. Thanks
Kevin Vidrine Google profile photo
Our large beach-front condominium homeowner's association is extremely pleased with the services provided by SecureVision. As our phone, internet and cable TV provider for the past 12 years, they have provided outstanding customer service to our owners and guests. There are several other companies providing the same services in our area, but none of them come close to comparing to SecureVision! Butch Denmark, President, Lighthouse Condominium Owner's Association, Inc.
Butch Denmark Google profile photo
Shelton did a great job!
Sonny Sims Google profile photo
Excellent service!
Delores Shelton Google profile photo
Joe was awesome
M Clark Google profile photo
This group is very responsive and willing to go over and above. They did a great job with our install.
Bill Roscher Google profile photo
Called with a problem at 10AM on a Saturday morning - EXTREMELY polite technician arrived at noon and solved the probelm. Very communicative and extremely helpful!
Susan Shallow Google profile photo
Very professional
Michelle Cardin Google profile photo
Shelton did a great job
C Bierman Google profile photo
Shelton did great job
Donna Johnson Google profile photo
Beautiful installation of cableing. Couldn't even tell they had made changes for upgrade for data and smart tv's in various condos
Larry Muckelroy Google profile photo
Excellent service
Thomas Google profile photo
Friendly staff, professional techs and installers, great prices, locally owned, great service.
Traveling Maedkes Google profile photo
you guys have helped us a lot and i really appreciate it
Rodrick Anderson Google profile photo
Shelton did a great job
Jim Finazzo Google profile photo
Good people!!!
Gregory Demaree Google profile photo
Love this company
Erica theesfeld Google profile photo
Shelton came over to fix my issue. He’s the best!
Courtney Hopewell Google profile photo
Shelton came within a few hours of calling and fixed the issue within minutes!!!
Lalona Munday Google profile photo
Shelton did a great job!!!
Aimee lankford Google profile photo
Shelton came in identified the issue very knowledgeable about the system very fast to get done highly recommended
Peter Schapals Google profile photo
Shelton came to help fix our tvs and was super kind and professional. Got the job done. Very trust worthy and knowledgeable!
Victoria Weeks Google profile photo
Shelton did a great job and so Fast!!!!!
Renee Williams Google profile photo
He did great! Happy guy he did everything we needed done in seconds.
Avery Moses Google profile photo
Shelton fixed the internet.
Brian White Google profile photo
Shelton was wonderful! Fixed our issues very quickly!
Gayla Abercrombie Google profile photo
Good dude, Shelton helped us out with a television box issue. Friendly and well spoken. Would recommend for prompt service.
Christopher Bates Google profile photo
Shelton got it fixed in no time.
Max Kirkland Google profile photo
Shelton did an outsmarting job and helped me greatly!!!
Jimmy Durant Google profile photo
Shelton came and addressed the issue. Got it fixed promptly
Jay Waldrop Google profile photo
Theo and Sheldon came out and did a fantastic job for me today. Quick, friendly and everything worked just as it should. Very happy!!
Amber Mashon Google profile photo
Shelton great service!
Charlie Sexstella Google profile photo
Explained the problem and is doing his best to resolve.
Laura Sexstella Google profile photo
Shelton was awesome! Fixed the problem immediately!
Beverly HASLAUER Google profile photo
Shelton was very courteous and fast in fixing our cable issues!! Great customer service! Highly recommend!
Chinishe Ray Google profile photo
Shelton came over and repaired everything quickly and professionally.
Leslie Aley Google profile photo
shelton tried to repair the connection however the cable failed need new cable for my printer very respectful
William Kapanka Google profile photo
Shelton came over here to our condo and resolved our issues very quickly. We are thankful for him :)
Brittany Bellard Google profile photo
Shelton is awesome. Great guy!
BLAKE SALTER Google profile photo
Shelton fixed the internet and all of our T.V. isuues! Very helpful and professional!!
Jennifer Rogers Google profile photo
Shelton came over explaining the issue and did a very good job taking care of it. Thank you.I’m
al ballard Google profile photo
Shelton came right aware and was calm and communicative. Did a great job explaining
Meme Hobbs Google profile photo
Shelton was very professional and came in and fixed us right up! Very very nice!
Lisa Google profile photo
Shelton came over and got out tvs straightened out and did a great job. Very professional and kind
Bill Gibson Google profile photo
Shelton Did a great job Thank you
sandra cash Google profile photo
Shelton came over and did a wonderful work and got everything working and answered all the questions i had!
Riya Soni Google profile photo
Shelton fixed what no other tech could!!!!!
molly roberts Google profile photo
Shelton came over and got everything fixed for us! He is great.
Matthew Kosier Google profile photo
shelton was really helpful and came super quickly and finished fixing our tv, in an amazing time. was not an inconvenience to our trip and was super helpful.
Mary Julia Barton Google profile photo
Shelton did a great job
Scott Geary Google profile photo
Shelton got us going again.
Ted Harris Google profile photo
Shelton was awesome he fixed our tv's and he has great personality.
Melinda Moore Google profile photo
Shelton was very professional and fixed the issues.
Brian Rutledge Google profile photo
Shelton was great. Fixed the problems and got us working again!
Matthew Olson Google profile photo
Shelton was knowledgeable and answered questions and Mede sure everything worked perfectly before leaving.
Brent Gibson Google profile photo
Shelton came in replace receiver because a card issue
james jolly Google profile photo
Shelton is the best!
Kim Crocker Google profile photo
Theo.M was awesome, I mean awesome! Very nice & helped untangle cords, did a very efficient job.
Melissa Mercer Cain Google profile photo
Joe did a great job helping us with the TV
Debra Frasure Google profile photo
Shelton great job very good
mary stone Google profile photo
Shelton was very kind and knowledgeable. He completed the work in a timely fashion.
Tana Owen Google profile photo
Shelton did a great job getting our Tv up and running!
Dennis Swiatek Google profile photo
Joe is great
Danny Cohen Google profile photo
Shelton did great. Promo knowledgeable and very professional.
Bob T (Bobby T) Google profile photo
Shelton and Theo did a great job !
Michelle Chancey Google profile photo
Shelton was great! He got the issue resolved very quickly!!
Pamela Sharp Google profile photo
Sheldon did a fantastic job. Thanks
Georgia Shellabarger Google profile photo
Joe was very polite and helpful. He did a great job!
Lissie Orton Google profile photo
We are always in good hands when Secure Vision is on-site. A special shout-out to Domonique Jones, who is absolutely wonderful to work with. She has been a steady, helpful hand as we troubleshoot issues across our properties, making our jobs as property managers much easier.
Patrick McKoon Google profile photo
Joe was very helpful and courteous.
Joyce Steenson Google profile photo
Joe did great
Mary Anne Monts Google profile photo
Excellent service.
Sac Linda Google profile photo
Joe was awesome. Fast service and very knowledgeable, helpful for future use and needs. He’s a keeper!!!
Colleen Cramer Google profile photo
Shelton came in and fix the slow internet issue great tech outstanding gentlemen
Jim Brennan Google profile photo
Great service, problem was identified and repaired promptly.
shelley curl Google profile photo
i called and was treated to very courteous people who listened and tried to rectify my internet issue and when that didn't work put in a work order which was done the very next day. the gentleman shelton from gulf shores who came was able to identify the problem and fix it in a timely manner. he was very friendly and helpful. the fix worked perfectly and we are very happy with the results. thank you secure vision!
jane dekking Google profile photo

Published testimonials tell part of the story. SecureVision also shares direct references when a board wants to speak with a property that matches its market, building type, or operating model.

Request References

Speak with a Current SecureVision Customer

SecureVision keeps a standing reference list and uses these details to match requests to the right building, market, and operational context.

Reference matching

Requests can be matched by market and property type.

Current customers

SecureVision keeps a standing reference list for board and management diligence.

Sales routing

Reference requests go directly to the SecureVision sales team.

Reference Match Request

Share your market and property type, and the sales team will route you to the most relevant reference.

Property Diligence

Reference requests go directly to the SecureVision sales team.

Connect

For the full picture, speak with the team.

SecureVision can walk through your property, answer diligence questions from your board, and provide additional references when needed.